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Customer evaluation

  • By mary ulinski on August 2, 2017.

    It's a wedding gift I hope they love it

  • By Fozwort on August 1, 2017.

    Wonderful customer service and a great product.

  • By Amazon Customer on August 2, 2017.

    Device packing was well designed.

  • By Tom on August 4, 2017.

    Came as described. The measurements were correct. I've had it installed for about a week and it works great and looks great too.

  • By blackpug on August 3, 2017.

    Seller wasn't too savvy about installation and parts, but the wine cooler itself is great. Fits perfectly in a small space. There were some delivery issues and Amazon handled it all beautifully.

  • By Peggy A Mitchell on August 6, 2017.

    This item came very well packaged and on time. It was so easy to install. We love the look of it. We made the right choice.

  • By Wyo on August 5, 2017.

    Items was as described. It arrived on time and in good condition. I would recommend this refrigerator to anyone interested in the product.

  • By Peggy A Mitchell on August 6, 2017.

    This item came very well packaged and on time. It was so easy to install. We love the look of it. We made the right choice.

  • By Brandon C. on August 6, 2017.

    rs I ordered a refrigerator from Kalamera Products and was very pleased with their customer service. The item came in damaged and they were able to be contacted easily through Amazon and they were able to resolve my problem very swiftly and courteously. It was a pleasure working with them!

  • By Ken Woodhead on August 8, 2017.

    Item was as described and works well. However the shipping container was not in good shape when received. The item was well packed by Kalamera, but one of the shipping straps was loose and slipped off the box. Also, the base of the shipping container was pretty well beaten up. I believe this was a fault of the carrier, not the vendor.

  • By Brenda W on August 10, 2017.

    The first one I ordered never showed up so after contacting Amazon and cancelling the order then reordering I finally received it. I love it. Its perfect for a small collection. Temp adjustment works great. It is fairly quiet and looks sharp. I changed the direction the door opens; that was easy. I found it has a lock for the door so I can secure expensive bottles of wine. This was a good buy.

  • By David E. on August 12, 2017.

    The wine cooler actually arrived before the delivery date. Some of the previous reviewers had complained about the packaging on their units. Ours arrived packed in styrofoam, in a box, which was inside another box and was in perfect condition. While it is very early in its expected life the wine cooler is operating just fine and keeping our wine at the desired temperature.

  • By Alan K. on August 15, 2017.

    stars Nice unit, box was damaged when it was delivered. Small dent on the side. The description on Amazon says 174 cans but the box clearly states 154. I switched the way the door swung open and the name plate on the door was was now upside down and on the top of the door. It broke when I tried to remove it. I called customer service to get a replacement...so far nothing.

  • By ARIE KLIGIER on August 15, 2017.

    I have had this wine cooler for a few weeks. I'm very pleased with the appearance and quality. Im also very pleased with how quite the unit is. There is no vibration coming from the unit and the temperature is consistent. I would purchase again.

  • By Chuck in NCon August 18, 2016

    Very Pleased
    Size: 30-bottle|Verified Purchase
    prompt shipping, well-packed and arrived when promised. Easy to set up but the instructions could be a tad more detailed. It's a very attractive unit and appears to be well made, and the controls are intuitive & easy to use. Finally, it's a very quiet unit, has a practical & accurate temperature range, and we are very pleased.

  • By Early Adopter #716on October 21, 2015

    Size: 30-bottles|Verified Purchase
    This is a review of highs and lows....but overall I'm a satisfied customer.
    Shipment was quick - however, upon arrival the shipping carton looked a little beat up. My fears were confirmed when I opened the unit to find 2 major (dent on front corner & large dent in back) and 1 minor area of damage (some buckling near door hinge) - all clearly corresponding to the damage to the box. Other than that - the unit powered on and after an overnight - was able to maintain the temperature.
    Immediately - I submitted feedback to the seller/Amazon and within 24 hrs I received both emails and a direct call wanting to resolve the issue w 2 possible options. Murray from Kalamera explained that I could 1) Receive a new unit or 2) Receive some monetary compensation and retain the unit if I could make it work - without any negative impact to warranty. We decided on option 2 - as I was installing under-counter and using some add'l construction would be able to hide most of the damage. Amazon Gift Certificate was received within 24 hrs of resolution.
    The unit itself is quite impressive - it's visually appealing - but MOST IMPORTANTLY - it attains the desired temp very quickly and VERY QUIETLY. I have this next to a Scotsman unit that cost 5X and it's night & day in terms of ambient noise.
    Overall - a rough start but truly a compelling ending. In this day & age - companies that handle problems well and put customer's first - are harder to find. I can't recommend this unit and company more highly.

  • By Brandon C. on August 6, 2017

    I ordered a refrigerator from Kalamera Products and was very pleased with their customer service. The item came in damaged and they were able to be contacted easily through Amazon and they were able to resolve my problem very swiftly and courteously. It was a pleasure working with them!

  • By Catthi Olson on August 20, 2017.

    Because of some of the reviews, I doubled the directions: let it stand upright for 48 hours; plug in and run 48 hours...its perfect. And cold. No issues. Makes a low hum when running, its a machine for pete sake. Its functioning exactly as I expected. Got my moneys worth. No regret.

  • By Steve Parsons on August 13, 2017.

    4 out of 5 stars I am pleased overall, particularly with the delivery service. The only issue I have with the wine cooler is that after 10 days of operations, one side only cools to 61-62 degrees, versus the 55 degree thermostat setting, which is my desired temperature. The cabinet is well built, I have no problem with the level of noise or vibration. The storage capacity is as I thought it would be.

  • By John Morehead Jr on August 13, 2017.

    The wine cooler is very nice. Two issues. First the drill holes for the compressor compartment were not drilled correctly. The screw holes were not lined up. I had to reattach the panel by angling the screws. Also the box needs this end up and better straps to secure during transport. It was laying flat on my front step. Lucky I was home. If the compressor panel was visible, I would have returned.

  • By John Morehead Jron August 1, 2017

    Size: 30-bottle|Verified Purchase
    The wine cooler is just as described. It is stylish and matches my decor. The door is heavy glass and is a perfect compliment for my beverage cooler. Two problems. The box in which it was delivered was not secured with enough plastic strips to keep unit secure. There was only one an it almost didn't make it. Also the box should be labeled this end up only. Lucky I was home. The unit was laid on the side by delivery person. Also, the panel to the compressor was not attached correctly due to the holes for the screws were not properly drilled. I am not able to attach the panel correctly and must attempt to angle the screws to attach. Not worth returning but if it was visible, I would return. Other than that, unit has been good.